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Frequently Asked Questions

Here are a few frequently asked questions about hoarding clean-up. If you don't find the answer to your question, you can always contact New York<br /> Hoarding. We would love to talk with you!
What is Hoarding?

Hoarding is defined as obtaining and refusing to throw out items that would normally appear to be worthless, hazardous, or unsanitary. When these items accumulate, living spaces become significantly cluttered and can no longer be used for the activities associated with that space. For example, bathtubs serve as storage for dishes. Living rooms only have narrow pathways between piles of clutter. Beds are covered with food wrappers, books, and clothes. Refrigerators are completely filled with spoiled food. Animal waste is present under the clutter. Hoarding can also be dangerous if it puts the individual or others at risk from fire, falling, poor sanitation, and other health concerns.

Hoarding can be a contentious issue among family members adding stress and frustration to an already sensitive issue. While the exact underlying causes of hoarding are unknown, there are some underlying factors including OCD and ADHD.

What will happen after I contact New York Hoarding?

After speaking with one of our customer services specialists, you will speak directly with our field supervisor. In both conversations, we will listen to you and learn about your situation and your needs.
If you are ready, we will schedule a free, no-obligation estimate. Most of the time, we do these estimates in person. Sometimes, we have you send photos if that seems easier or more timely.
Next, a written proposal will be provided, usually within 24-hours. This proposal provides information on the work to be done, our process, and also a price.
If you choose to allow New York Hoarding to help you, our supervisor will work with you to schedule the work. We will make sure all of the logistics are taken care of (e.g., ordering a dumpster) so we can get off to a smooth, productive start!

Why hire New York Hoarding to clean-up your space?

At New York Hoarding, we understand that hoarding can be deeply emotional and challenging for all parties involved. We understand that you may feel helpless, overwhelmed, unable to cope, and unsure where to begin.

At New York Hoarding,

We will:

  • Listen
  • Answer any questions you have
  • Provide a free estimate

We will not:

  • Judge
  • Advertise our presence with big logos or scary looking equipment

In addition, the team at New York Hoarding has worked in many homes and with many individuals. Each situation is different and we will tailor our approach to you and your needs–always with the goal of restoring your home to a clean and safe condition.

Does New York Hoarding share information about you or notify any other entity regarding a hoarding matter?

Absolutely not! New York Hoarding is in the business of working with you to restore your home to a clean and safe condition. We will not contact any government, social service, or community agency to report on the condition of your home.

If you request it, however, New York Hoarding can work with agencies with whom you are already involved. For example, we have talked with case managers, inspectors, and other service providers. The goal in each case is to understand their concerns so we can better restore your home to a clean and safe condition.

Does New York Hoarding offer any maintenance or follow-up service after initial hoarding cleanup?

Sometimes, New York Hoarding may clean select areas of the home during the initial project and return at a later time to complete additional phases. Generally, however, New York Hoarding provides a one-time service. Because of our connections within the community, we can provide resources to professional organizers, in-home support providers, counselors, and others who can provide follow-up services to help you maintain your clean and safe surroundings!

Is New York Hoarding a Woman-Owned Business?

Yes! New York Hoarding is woman-owned! business !

Call us at 914-223-8491

or send us a message

New York Hoarding Cleanup, your #1 Choice for Hoarding Clean-Up in New York

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